Guest post by Robert W. Maloy and Torrey Trust
What are GenAI technologies, and what do we want them to become? Right now, GenAI is an educational chameleon, aggressively marketed as an indispensable learning companion, an academic partner, and a labor-saving tool; and at the same time, widely critiqued as a dangerous source of misinformation and biased responses, an environmental degrader, and a privacy invader. Since GenAI is all of these things and more, how do we use these tools appropriately and thoughtfully?
What GenAI is and what it will become depends on YOU – how you think about its roles, use it in your teaching and learning, and describe its functions to others.
Let’s look at two currently popular descriptions and uses of GenAI: 1) GenAI as a companion; 2) GenAI as a productivity-enhancing tool.
First, GenAI is widely described and used as a supportive “companion” or helpful “partner.” The Harvard Business Review (2025) reported that therapy/companionship was the number one way people were using GenAI in 2025. An alarming number of teens acknowledge that GenAI chatbots are their virtual companions, even though this technology can exploit youngsters’ emotional needs in ways that lead to self-harm and other risks (Common Sense Media report, Robb & Mann, 2025). One of the key problems here is that GenAI is NOT human, and it is not even intelligent (at least in the way humans perceive and describe intelligence).
The Key Takeaway: Using terms like “partner” or “companion” to describe GenAI technologies humanizes tools that are not designed to provide the support, guidance, and level of intelligence that actual humans can provide.
Second, GenAI technologies are widely presented as productivity-enhancing, time-saving, efficiency-increasing tools for people to use to improve their lives. “Use ChatGPT to make life easier,” declared a recent email advertisement, where all one had to do was “just tap a chat to start.” Personal and professional productivity is also one of the top ways people are using GenAI technologies – from writing emails and reports, to planning vacations and meals, to studying for exams; and it is certainly true that GenAI technologies can do all these things and so much more really fast. Yet, personal autonomy, creativity, and agency is lost when one uses GenAI technologies to automate activities they formerly did without it.
The key takeaway: Avoid talking about GenAI as automating work and think directly about how it can augment or supplement your activities as a teacher and a learner.
So If not a human-like companion or a productivity-enhancing automation tool, then how can we think about the role of GenAI in education? We believe that GenAI is best used when it augments teaching and learning, kind of like the way a caddie in golf enhances the golf experience. As such, we offer a metaphor of GenAI as a caddie; but again remind you that it is not an actual caddie and we are not trying to humanize this tool.
Professional golfers and their caddies on the LPGA, PGA, and more than 20 professional golf tours worldwide offer a metaphor for thinking about, describing, and using GenAI. Each pro golfer has a caddy who carries their clubs and walks alongside them when they play competitive tournaments. sharing ideas and information about the shots they are playing. For instance, until recently, LPGA player Brooke Henderson’s caddy was her older sister, Brittany; PGA player Xander Schauffele’s caddy is Austin Kaiser (his college golf teammate at San Diego State University).
Caddies have detailed information about the course and provide suggestions and feedback about what shots to hit with which clubs. They help keep track of the pace of play and how conditions of the course may be changing due to wind, weather, and time of day. However, it is the golfer who remains totally in charge of the outcomes of the game. Caddies do not hit the golf ball; golfers do not always do what the caddy suggests. It is the golfer who must make decisions, hit the shots, and deal with consequences, both positive and negative, in terms of performance and score. Caddies are there to augment the golf experience and outcome.
When it comes to teaching and learning, GenAI can be that source of information, ideas, or inspiration like a caddie; and it is the teacher who must determine what to do with that information. They have the expertise; they understand their classroom dynamics and contexts; they know their students, their topic, their grade level, and their community.
The key is for the teacher to resist the temptation to automate their work by turning it entirely over to a GenAI technology, because in this case GenAI is in control of the shots, rather than the teacher. It is as if professional golfers let their caddies choose the club and then hit the ball for them. This is even more problematic when it comes to using GenAI to automate tasks. In our metaphor, the caddie is a human who has expertise and has played golf before; however, GenAI is not a teacher, has never taught, and has no idea what teaching is. Turning over any tasks to a tool that does not have any expertise in education can become really problematic. Teachers must maintain agency and exert control, deciding when to accept, when to reject, and when to modify whatever ideas and information the GenAI provides.
So, returning to our original statement, what GenAI is and what it will become depends on YOU – how you think about its roles, use it in your teaching and learning, and describe its functions to others. What do YOU want GenAI to be?
If you’re looking for ways to use GenAI to augment teaching and learning, check our the free online companion of our new book: GenAI and Civic Engagement: 75+ Cross-Curricular Activities to Empower Your Students published by ISTE (International Society for Technology in Education) or explore the bonus learning plans we’ve published on this blog: Learning Plans for Supporting Student Agency in the Age of AI & Learning Plans for Exploring Civic Issues with GenAI.
Nearly 50 years ago, at the outset of the computer revolution in schools, Seymour Papert asked: Will computers program the child, or will educators create the conditions where children program computers? For Papert then, as for us today in the age of GenAI, using technology remains a question of human control and user agency. GenAI can provide amazing resources, but it is essential that you retain your decision-making and personal creativity. Only then will the results be truly yours.
Torrey Trust, Ph.D., is a Professor of Learning Technology in the College of Education at the University of Massachusetts Amherst. Her work centers on empowering educators and students to critically explore emerging technologies and make thoughtful, informed choices about their role in teaching and learning. Dr. Trust has received the University of Massachusetts Amherst Distinguished Teaching Award (2023), the College of Education Outstanding Teaching Award (2020), and the International Society for Technology in Education Making IT Happen Award (2018), which “honors outstanding educators and leaders who demonstrate extraordinary commitment, leadership, courage, and persistence in improving digital learning opportunities for students.” More recently, Dr. Trust has been a leading voice in exploring GenAI technologies in education and has been featured by several media outlets in articles and podcasts, including Educational Leadership, U.S. News & World Report, WIRED, Tech & Learning, The HILL, and EducationWeek. www.torreytrust.com
Robert W. Maloy is a senior lecturer in the College of Education at the University of Massachusetts Amherst, where he coordinates the history teacher education program and co-directs the TEAMS Tutoring Project, a community engagement/service learning initiative through which university students provide academic tutoring to culturally and linguistically diverse students in public schools throughout the Connecticut River Valley region of western Massachusetts. His research focuses on technology and educational change, teacher education, democratic teaching, and student learning. He is co-author of AI and Civic Engagement: 75+ Cross-Curricular Activities to Empower Your Students, Transforming Learning with New Technologies (4th edition); Kids Have All the Write Stuff: Revised and Updated for a Digital Age; Wiki Works: Teaching Web Research and Digital Literacy in History and Humanities Classrooms; We, the Students and Teachers: Teaching Democratically in the History and Social Studies Classroom; Ways of Writing with Young Kids: Teaching Creativity and Conventions Unconventionally; Kids Have All the Write Stuff: Inspiring Your Child to Put Pencil to Paper; The Essential Career Guide to Becoming a Middle and High School Teacher; Schools for an Information Age; and Partnerships for Improving Schools.
About Rachelle
Dr. Rachelle Dené Poth is a Spanish and STEAM: What’s Next in Emerging Technology Teacher. Rachelle is also an attorney with a Juris Doctor degree from Duquesne University School of Law and a Master’s in Instructional Technology. Rachelle received her Doctorate in Instructional Technology, with a research focus on AI and Professional Development. In addition to teaching, she is a full-time consultant and works with companies and organizations to provide PD, speaking, and consulting services. Contact Rachelle for your event!
Rachelle is an ISTE-certified educator and community leader who served as president of the ISTE Teacher Education Network. By EdTech Digest, she was named the EdTech Trendsetter of 2024, one of 30 K-12 IT Influencers to follow in 2021, and one of 150 Women Global EdTech Thought Leaders in 2022.
She is the author of ten books, including ‘What The Tech? An Educator’s Guide to AI, AR/VR, the Metaverse and More” and ‘How To Teach AI’. In addition, other books include, “In Other Words: Quotes That Push Our Thinking,” “Unconventional Ways to Thrive in EDU,” “The Future is Now: Looking Back to Move Ahead,” “Chart A New Course: A Guide to Teaching Essential Skills for Tomorrow’s World, “True Story: Lessons That One Kid Taught Us,” “Things I Wish […] Knew” and her newest “How To Teach AI” is available from ISTE or on Amazon.
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